DESCRIPTION
Approaching hearing loss through art gave Otos an opportunity to communicate about the complex experience through emotion, openess and empathy. The research case with Otos explored the topic through a dance-based project.
When
November 2024 - January 2025
Who
Partner Company: Otos Health

Creative
 Professionals: Cinematographer Antti Ahokoivu, Dance and Actor Jukka Tarvainen and Sound Designer Richard Dunn.
The research case with Otos Health focused on hearing loss, a condition that affects 1 in 5 people (1 in 4 by 2050). Otos advocates for early hearing loss detection and believes that hearing care should be simple, fast and accessible. The company streamlines hearing diagnostics pathways with an automated, data-integrated solution designed for primary care.

Hearing loss is frequently underdiagnosed, leading to delayed treatment, social isolation, and is strongly associated with cognitive decline. The topic still carries stigma, and the lived experience can be difficult to articulate, which is why Otos decided to explore the emotions and experiences related to hearing loss with a humane approach, through art.

The video produced by the creative professionals during the research case left a lasting impression. Otos has since integrated it into their pitch deck, shared it across social media, and features it on their website.

The project case followed Luova Lämpiö's co-initiation and Challenge Lab models by first identifying a topical challenge by the research team and Otos. This was followed by inviting creative professionals to ideate a project to answer the challenge in Challenge Labs.  

The creative professionals taking on the research case were Cinematographer Antti Ahokoivu, Dancer and Actor Jukka Tarvainen and Sound Designer Richard Dunn.

The creative professionals' project uses movement and sound to bring to life the complexity of hearing loss. The contemporary dance-based video project highlights the feelings associated with slowly progressive hearing loss and the stigma it can cause.

Q&A with Otos Health's Co-founder & COO Tanja Tervonen and Co-founder & CEO Wycliffe Raduma


What did you want to take part in Luova Lämpiö and why do you find the co-research project important?
Hearing loss is a very common phenomenon, yet it is still surrounded by stigma and misunderstandings. It is often associated with outdated perceptions, which can prevent people from talking about their experiences or seeking support. That’s precisely why the Luova Lämpiö project was important to us, it offered a channel to explore the emotions and experiences related to hearing loss through art. Art opens doors to things that are otherwise difficult to put into words. As a company, it's important for us to help break the stigma around hearing loss and to promote humane, open dialogue. The project gave us a unique opportunity to do just that.

What value, in your opinion, do multidisciplinary practices and collaboration bring?
Multidisciplinary collaboration brings depth and fresh perspectives to the way we think. When professionals from different fields come together around a shared theme, they raise questions and find solutions that wouldn’t have emerged individually. This is especially important when dealing with sensitive and complex topics, like hearing loss. This kind of collaboration helps us see our own work in a new light and learn from others – not just on a practical level, but also through different attitudes and ways of thinking. Diverse viewpoints complement each other, and it’s precisely this polyphony that creates real value.
What made you interested in collaborating with the creative sector?
Hearing loss is not just a medical condition, it affects who we are and how we connect with others. Professionals in the creative field helped us bring out this human side in ways we were not able to imagine ourselves.The collaboration also gave us an opportunity to reflect on our own communication and to reach new audiences especially those who may not feel engaged by traditional health messaging.

What kind of value do you believe creative thinking, creative practices, and the expertise of creative professionals can bring to companies/organisations?
Creative thinking brings, above all, the ability to see things from a new perspective. When it comes to communication, especially with patients, factual information alone is not enough. We need emotion, relatability, and new ways of telling stories. Creative professionals approach the world with openness and empathy, and this helps us to better reach the people our work is meant to serve. At the same time, it challenges our own ways of thinking and encourages us to develop how we work - and that is precisely what we value.


Learn more about Otos Health here.